Frequently asked questions about amiando.

11. July 2012 by Fabian July 11th, 2012 12:59 pmFabian | Comments (1)

This blog post wraps up frequently asked questions about our online registration and ticketing service. We picked the five most interesting ones for you:

1.) Do participants need to register with amiando in order to participate in an event?

No, participants don’t need to register with amiando in order to participate in an event. However, non-registered participants won’t be able to use certain features (e.g. photo uploads or wall messages) which registered members can use. Registration and use of amiando is free.

2.) What is the draft mode?

Before activating your event, it will be in a draft mode. You can carry out test purchases free of charge and test all settings. Following the activation, all of these changes (such as test purchases) will be re-set. Please note: Tickets purchased in the draft mode are not valid. If participants purchase a test ticket while the event is still in the draft mode, their tickets will be invalid and cannot be used as an entry document.

3.) Which promotion tools does amiando offer?

Email Campaigns: Use this feature to send invitations, newsletters and further information to any recipient.

Viral Marketing: Viral Marketing for your event – Use our bonus system ViralTickets and get more participants through active recommendations.

Event-Affiliate-Program: Allow affiliates and media partners to advertise your event. You can determine the affiliate commission rate – we will deal with the accounting and payment.

Facebook Integration: Make use of an additional distribution channel and sell your tickets on your own Facebook page. Your event can be set up on Facebook in just a few steps.

4.) Where can I see how many registrations and tickets have been bought?

You can see the current status of your event at any time in  the menu under statistics. Here, you’ll see the current number of tickets sold, invitations sent, number of page visits and also previous sales and fees. You’ll also receive email notification every time a ticket has been sold or a user has registered.

5.) What is the difference between a ticket shop and a registration form?

A ticket shop offers participants the chance to purchase several tickets at once, whereas a registration form only allows one person to be registered at a time. In the latter case, the registration confirmation serves as the entry document. In general, a registration form is more suitable for company events, conferences and congresses because it allows you to request and structure participant data much more clearly. Tickets, on the other hand, are excellent for concerts and parties.

If you still have any questions, visit our Help Centre at: http://www.amiando.com/help/index.html. There you’ll find further FAQs and tutorials, subdivided into FAQs for organizers and ticket buyers.